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Mobile Service: Frequently Asked Questions

What kind of oil do you use?

We strictly adhere to your vehicle manufacturer's specifications. We will use the exact oil recommended for your specific make and model. While most of our customers prefer full synthetic oil for optimal performance, we ensure your vehicle gets exactly what it needs.

How long will my appointment take?

While the duration varies depending on the service requested, we value your time. Most of our standard services, including oil changes, are completed in under one hour.

Do I need to be home during the appointment?

No, your presence is not required. As long as we have access to your keys and a safe place to secure them when we are finished, you are free to go about your day.

Note: If you will not be present, we kindly ask that payment be arranged prior to the appointment.

Where can the work be performed?

We can service your vehicle in your driveway or a parking lot, provided there is ample space to work safely. For safety reasons, we cannot perform services on the street.

How do you keep my driveway clean?

We take great care to protect your property. We utilize a vacuum extraction method for oil changes to ensure a mess-free experience. Additionally, we place a protective mat under the vehicle as a fail-safe precaution.

Do you rotate tires or check tire pressure?

Yes. We check tire pressure on all vehicles we service. We can also perform tire rotations on most passenger vehicles (excluding Heavy Duty trucks and high-weight vehicles).

Do you have a lift for major repairs?

Our mobile units are equipped for maintenance and minor repairs. We do not perform work requiring a heavy lift in the field. If your vehicle requires extensive repair, we would be happy to help schedule an appointment for you at our main service center.

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How much does the service cost?

Pricing is transparent and based on your specific vehicle and the service required. We will always provide a quote before booking your appointment.

Current Special: We are currently offering a $99 First-Time Mobile Synthetic Oil Change for gas vehicles.

Do I need to pay ahead of time?

If you are present during the service, payment is due only once the work is successfully completed. If you cannot be present, we ask for pre-payment to ensure a smooth, contactless experience.

What forms of payment do you accept?

For your convenience, our Mobile Service Technicians are equipped to accept all major credit cards directly at the service location.

Are there extra disposal fees?

No. We have onboard tanks to safely transport used oil back to our dealership for proper, environmentally responsible disposal. This is included in our service.

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Who will be servicing my vehicle?

One of our Factory Certified Technicians will perform your service. For your peace of mind, we will notify you of your technician's name before they arrive.

Are your technicians certified and vetted?

Absolutely. All our technicians are Factory Certified and have passed rigorous background checks. We prioritize professionalism and expertise.

Is this a reputable service?

Yes. This service is an extension of Joe Cecconi's Chrysler Complex. We have been serving the community for over 60 years, and our Mobile Service is fully insured and backed by the same reputation for quality you trust at the dealership.

Do you use certified parts for recalls?

Yes. As a dealership facility, we use genuine certified parts for all recall work.

Will I receive proof that a recall was completed?

Yes. Once the service is finished, we will email you official confirmation documentation for your records.